Key Solutions
Integrated Digital Commerce & Logistics Ecosystem for End-to-End Retail Excellence
Solutions
Key Solutions
E-Commerce Platforms
Empowering retailers, distributors, and brands with a powerful, scalable omnichannel commerce engines that unify online and offline shopping experiences.
- Headless architecture for seamless web and mobile integration
- Real-time inventory and pricing synchronization
- Advanced product management for bundles, variants, and attributes
- Built-in promotions and campaign management engine
- AI-driven product recommendations and AI-smart search
- Integrations with payment gateways, loyalty programs, and ERP systems
- Multilingual and multi-currency capability
- Analytics dashboard for performance, conversion, and customer retention
Loyalty Management System
A next-generation customer engagement platform that builds value-driven ecosystems, strengthens brand loyalty, and enhances customer lifetime value.
- Multi-tier membership levels (Silver, Gold, Elite, etc.)
- Real-time “earn and burn” point redemption system
- Cross-brand coalition loyalty support
- Voucher, cashback, and referral program management
- Partner onboarding and management tools
- Customer segmentation and AI-based churn prediction
- Integration with POS, CRM, and mobile applications
- Real-time insights and performance reporting
Warehouse Management System (WMS)
An enterprise-grade warehouse management platform engineered for precision, speed, and scalability, optimized for both retail and e-commerce operations.
- Full control of inbound and outbound operations
- Smart slotting with optimization algorithms
- Real-time wave and batch picking visibility
- Radio Frequency scanning technology and mobile picking, packing, and dispatch
- Automated inventory cycle counts and reconciliation
- Integration with ERP, TMS, and e-commerce systems
- Productivity, utilization, and Service Level Agreement analytics
- Ready for automation: robotics, conveyors, and smart trolleys
solutions
Key Services
Third-Party Logistics (3PL)
Comprehensive end-to-end warehousing and distribution services designed to optimize supply chains and deliver operational excellence for retail and e-commerce.
- Multi-client warehouse management
- Order fulfilment, packaging, and kitting
- Real-time tracking and visibility portal
- Flexible storage and inventory optimization
- Reverse logistics and returns handling
Last-Mile Delivery Services
Reliable, efficient, and customer-centric last-mile delivery solutions that ensure every order arrives on time.
- Route optimization and live driver tracking
- Cash-on-delivery and digital payment options
- Delivery slot scheduling and customer notifications
- Seamless integration with ERP and WMS platforms
- Real-time KPI and SLA monitoring dashboards
Call Center Services
Saudi-based , 24/7, customer experience management that delivers responsive, personalized support across voice, chat, and digital channels.
- Inbound and outbound call management
- AI-enabled ticket routing and resolution tracking
- Integration with CRM and loyalty systems
- Multilingual agents with regional expertise
- Quality monitoring and analytics reporting